Frequently Asked Questions

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Thank you! The questions, comments and ideas that you send to Designer's Gallery are such a valuable resource for us. Our goal is to make embroidery easy for everyone, and we love hearing about the features and functions that you enjoy, as well as ones you would like to see in the future.

Our greatest inspiration comes from seeing the amazing projects that you've created with Designer's Gallery Software. Do you have a project or idea that you would like to share? Click here to contribute to our Idea Gallery.

We've compiled a list of the most Frequently Asked Questions for your convenience. If you don't see your question below, feel free to e-mail us.

Select a category below to view all the frequently asked questions about that subject.
  • CustomWorks
    CustomWorks FAQs

  • HoopWorks
    HoopWorks FAQs

  • MasterWorks
    MasterWorks FAQs

  • Sew@Home Online Classes
    Discover all of the functions and features of your favorite Baby Lock and Designer's Gallery programs with Sew@Home! Take online classes from your own home-learning has never been this convenient or easy. Have some questions about the Sew@Home Online class program. Here are some Frequently Asked Questions.